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23 April 2012
The Royal College of Veterinary Surgeons would like to advise veterinary practices that it is not currently carrying out a data-gathering exercise and that phone calls prompting the return of a survey, and requesting mobile phone numbers, are not being made on behalf of the College.
The warning comes after several practices have called the College to query ‘feedback forms’ – supposedly issued in relation to the Practice Standards Scheme or the payment of members’ retention fees.
The practices were asked to return forms which they had not received, and also to provide mobile phone numbers, by someone who claimed to work for the ‘statutory regulator’ or ‘the RCVS’. Contact phone numbers left by the caller were either RCVS fax numbers or numbers which looked like RCVS direct dial numbers, but were not.
“This looks like an exercise to gain mobile phone numbers which is being carried out in the College’s name,” says Lizzie Lockett, Head of Communications. “We are currently investigating who might be making these calls. In the meantime, if a practice receives such a call, it would be helpful if they could take down a name and contact number and let us know.”
Such information can be provided via 020 7202 0725 or firstname.lastname@example.org.